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Privacy Policy

Last updated: May 2025

This Privacy Policy describes how Maulame ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information".

Information We Collect Automatically

  • Log data (such as your IP address, browser type, referring/exit pages, operating system, date/time stamps)
  • Information about your device (such as device type, browser settings, language preference)
  • Cookies and similar technologies

Information You Provide to Us

  • Personal details (such as your name, email address, phone number, and shipping address)
  • Payment information (processed securely through our payment processors)
  • Order history and purchase details
  • Communications with us (including customer support inquiries)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order status, shipping updates, and customer service inquiries
  • Inform you about new products, services, and offers that may be of interest to you
  • Improve our website, products, and customer service
  • Detect and prevent fraud or abuse of our services
  • Comply with legal obligations

Sharing Your Information

We may share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use WooCommerce to power our online store. You can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/

We may also share your information with:

  • Payment processors and financial institutions necessary to complete transactions
  • Shipping and logistics providers to deliver your orders
  • Legal and regulatory authorities, as required by applicable laws

Cookies and Similar Technologies

We use cookies and similar technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access personal information we hold about you
  • The right to request that we correct any inaccurate personal information
  • The right to request that we delete your personal information
  • The right to opt-out of marketing communications

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

Data Retention

We will keep your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date.